CONSULTATION AZAV & QM
Our experience in the "AVGS" area of the Federal Employment Agency (activation and placement vouchers):
Since 2002 (introduction of the "placement vouchers" from the employment agency), we have been actively involved in day-to-day business with the legal framework, the so-called "implementation instructions" of the employment agency and their implementation in day-to-day business. Our knowledge in the implementation of the legal framework up to the aspects of the personnel and corporate law requirements of the employment agency.
Since 2002 we have been dealing with all topics related to:
- AZAV structure (QM, documents, structures, etc.)
- Development of various private employment agencies, company size up to 18 internal employees (of which up to 15 recruiters)
- Creation of the QM manual
- Creation of documents, checklists and plans for day-to-day business
- Accompaniment through audit appointments
- preparation auf audit dates
- Assistance with the development of applicant databases (in cooperation with a database programmer)
- Advice and support for start-ups in private employment agencies
- legally correct and auditable documentation within the files
- Development and cooperation with cooperation partners (private employment agencies and educational institutions)
- Company construction and workplace structure of open-plan offices in the VGS and PV area (up to 18 workplaces)
- Development of company structures in the field of private employment agencies with up to 5 branches
Experience of in-house training in the area of AVGS (activation and placement voucher):
- Sales and acquisition training
- Applicant acquisition
- Career changer (CCA)
- back office areas
- Document Management
- Application and implementation AZAV
- Application and implementation of business instructions in day-to-day business
- Development of cooperation networks (coordination and development in day-to-day business)
Design and structure of “complaint management systems”:
- Customer complaints (handling and processing)
- Applicant complaints (handling and processing)
- Complaints from other actors (job centers, employment agencies, educational institutions)
- Development of an internal complaint management system (small to medium-sized companies)
- complaint documentation
Other services in the area of AZAV:
- File revision AVGS (file review in preparation for audit and follow-up audit appointments
- Price negotiations in the recruitment sector (especially in the CCA segment)
- QM consulting and preparation for certifications (AZAV)
We would be pleased if we could support you in setting up your internal structures, in the further development of your in-house procedures and in all other matters relating to private job placement, the development of recruitment structures in general and support on the way to setting up your own business may advise.
Please use our inquiry form and send us an email:
